Refund policy
Last updated: October 9, 2026
Please contact dedalaw before sending a return so we can identify your order and provide the correct instructions.
Request a return within 14 days
Contact us through our contact form or email info@dedalaw.com within 14 days after delivery. Include your order number, the item you wish to return and the reason for your request. Your order confirmation or another proof of purchase is required.
For a change-of-mind return, items must be unworn, unused and unwashed, with their original tags and included packaging and accessories. Try footwear on a clean, carpeted surface and return it without wear to the soles.
Items with special return conditions
Items clearly identified as Final Sale before purchase are not eligible for a change-of-mind return or exchange. A discounted price alone does not make an item Final Sale. These exclusions do not remove your rights if an item is faulty, damaged, incorrect or otherwise does not meet applicable legal requirements.
Return instructions
- Contact us to request return authorization.
- Wait for our instructions and the correct return address, then package the approved item securely and include your order number.
- Retain your shipping receipt and tracking details.
dedalaw — Returns
1537 WEDGEWOOD WAY
UPLAND, CA 91786-2141
United States
View the return address on Google Maps
Please obtain return instructions before sending a parcel. You can also shop in person at this address. Contact us to confirm visiting hours. Please arrange returns with our team before bringing or sending an item.
Return postage
For a change-of-mind return, you are responsible for return postage. We do not deduct a separate restocking fee. If we sent an incorrect item or your item arrived damaged or faulty, contact us first; we will arrange an appropriate remedy and cover the necessary return postage where a return is required.
Refunds and exchanges
We will inspect returned items and let you know whether the return has been approved. Approved refunds are sent to the original payment method within 5–10 business days after we receive the return, unless a shorter legal deadline applies. Your payment provider may need additional time to display the credit.
If you want another size or style, contact us about returning the original item and placing a new order. Replacement availability is not guaranteed.
Damaged, incorrect or missing items
Contact us with your order number, a description of the issue and, where relevant, clear photographs as soon as you discover a problem. Keep the item and packaging while we review the issue. The standard return window does not limit mandatory rights relating to faulty or misdescribed goods.
Contact
Use our contact form or email info@dedalaw.com for return requests and questions.
Nothing in this policy limits consumer rights that cannot legally be excluded.